Recent Posts

What To Know About Basement Floods

11/6/2022 (Permalink)

Flooded basement After a flood, it is important to hire an expert for cleanup.

What To Know About Basement Floods

After a flood, it is important to hire an expert for cleanup. If you don't hire someone with experience in water damage repair and mold remediation, you could be doing more harm than good. You also want to make sure that your home doesn't have any structural damage.

Sources and Types of Water Damage

It’s important to know what type of water damage you have so that you can determine how long it will take to dry out your basement. The following are some common types of basement water damage and how they occur:

  • Foundation leakage -- Water seeping through cracks around windows and doors is most likely due to foundation issues and should be addressed immediately. This could lead to further structural problems if left untreated.
  • Roof leakage -- If you notice water coming from your roof area it likely means there is a leak somewhere on your roof shingles or gutter system. You may also notice mold growing along any outside walls where this moisture collects before dripping down into your basement.

There are three different categories of water damage: 1, 2, and 3. Each of these categories requires a different kind of approach when it comes to mitigation and restoration. 

Consequences of Water Damage

Water damage is the leading cause of mold growth in homes. Mold can cause health problems, like respiratory issues and fever, so it's important to have your basement cleaned up as quickly as possible. When water saturates the flooring and walls, it can weaken the structure of your home and even cause it to collapse if not addressed expediently. Mold can grow on any surface or hidden area of your basement, including the floors, walls, and ceiling tiles. 

Call the Experts

If you are considering doing the clean-up yourself, it's important to know that a major flood is not something that should be taken lightly. Water has a way of seeping through cracks and crevices, into places where it can't be seen, and when it does so it often causes mold growth. Mold can cause health issues for you and your family if left untreated. If you're not sure what steps need to be taken after a basement flood, it's best to hire an expert who will make sure all of this gets taken care of in a timely manner. The experts at SERVPRO of North Central Austin have all the right equipment needed for cleaning out any sort of basement flooding situation as quickly as possible while ensuring they get rid of all mold before leaving your house or office space.

If you have a basement, you know that it can be a great place to store things. You may even have an old washer and dryer down there. However, if the basement floods and your things get ruined or destroyed, it's important to hire someone who knows what they are doing. If you do not hire someone who knows what they are doing, they or could make matters worse by not properly cleaning up the area. They may also leave behind mold which will require some sort of treatment in order for your family members to be safe again.

Call SERVPRO of North Central Austin for any flooding restoration needs you have! We will get your Austin, TX home or business back to normal as soon as possible!

Fire Sprinkler Safety

10/9/2022 (Permalink)

Fire sprinkler system Keep your fire sprinkler system working at its best.

Fire Sprinkler Safety

If you're a business owner, it's important to know that your fire sprinkler system is working. If it's not, it could cause serious damage to your property and put people in harm's way—not to mention that it could cost you thousands of dollars in damages! Luckily, there are a few quick ways that you can check on the status of your sprinklers.

Fire Sprinkler Testing, Inspection, and Maintenance

It's good practice to test your fire suppression system at least once a month, even if it isn't required by law. This ensures that the system is ready and functional in case of an emergency, and helps identify any problems with the system before they get out of hand.

You should inspect your sprinklers for damage or corrosion. If you notice any signs of damage, corrosion, or wear on a sprinkler head (such as dents or rust), you should have the entire unit replaced immediately so that it can continue protecting your home from fires safely and effectively.

Inspecting for possible obstructions is also important in ensuring the safe operation of your sprinkler system. Make sure there are no items blocking access to sprinkler heads—including furniture or other objects—so that firefighters can gain access quickly if needed!

Fire Sprinkler Monitoring, Alarms & Call Lists

The next step is to set up your alarm monitoring, call lists, and fire sprinkler monitoring. Alarm monitoring refers to a third-party company that monitors your system for you. They are the ones who will contact you and/or the fire department in case of an emergency. Call lists are a list of people (your family members or close friends) who should be called in case of a fire. Lastly, fire sprinkler monitoring is a list of people who should be notified when the system is activated - usually, this is just someone at home when it happens but can also include neighbors and others close by (it depends on how far away they live).

Fire Sprinkler System Cleanup

Remove all debris from the sprinkler system. Check for signs of corrosion, leaks, and damage. Clean out your fire sprinkler system to maintain its functionality.

Fire Sprinkler Training and Certifications

As a sprinkler installer or technician, you need to understand the importance of training. Fire sprinkler training is required by law for the installation, inspection, and maintenance of fire sprinklers. Fire Sprinkler Certification is also necessary for many other positions within the industry.

Having a fire sprinkler system is only helpful if it's working - make sure your sprinklers are regularly inspected.

You have a fire sprinkler system installed in your home or business. You know that it's supposed to save lives, and property and reduce damage from a fire. But what if your system isn't working? How do you know?

Fire sprinklers are designed to operate when heat reaches a certain temperature. If the water supply runs out, there is no protection. The most common causes of sprinkler system failure are lack of maintenance and/or freeze damage. The best way to prevent another tragedy like the one at Grenfell Tower is by regularly inspecting and maintaining your fire sprinkler system so that it can function effectively when needed most.

We hope this article has helped you understand how to keep your fire sprinkler system working at its best. Call SERVPRO of North Central Austin when your home or business sprinkler system activates. We are here to help restore your Austin home to its original condition! 

Educational Facilities

8/16/2022 (Permalink)

AT SERVPRO® we believe learning shouldn’t be paused or canceled, even in the face of disaster. Disasters at an educational facility are highly complex and require a knowledgeable and  flexible response. Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so. Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities:

K-12 Schools

Colleges & Universities


Event and Sporting Arenas



Pre-K Facilities

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into their buildings following a disaster. To access all of the SERVPRO® capabilities, services and additional benefits, visit SERVPRO.COM/READY.

We utilize advanced equipment and training to dry your home

7/1/2022 (Permalink)

When your home has water damage from flooding or leaks, you need SERVPRO of North Central Austin.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition.

Celebrate Summer Safely

7/1/2022 (Permalink)

American Flag in front of orange fireworks Thank you to all armed forces members and their families.

Summer is synonymous with barbecues, parades,
and firework displays; but along with all the
festivities are plenty of visits to the emergency
room?especially during the month of July.
Each year, around 230 people are injured badly
enough to require medical treatment after fireworks related incidents, according to the U.S. Consumer
Product Safety Commission. In addition to causing
injury, fireworks are also responsible for thousands of
house fires each year with millions of dollars in property
There is nothing like firing up the grill during the
summer months! Did you know, July is the peak month
for grill fires? A backyard barbecue can become
dangerous quickly if proper safety precautions aren't
considered. SERVPRO of North Central Austin professionals
want you to have an enjoyable and safe summer.
Consider the following tips to help ensure your summer
celebrations are disaster-free.

  • Propane and charcoal barbecue grills should only
    be used outdoors.
  • The grill should be placed well away from the
    home, deck railings, and out from under eaves
    and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat
    buildup from the grill and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal
  • Anyone using fireworks or standing nearby should
    wear protective eyewear.
  • Do not try to re-light or handle malfunctioning
    fireworks. Keep a bucket of water nearby to fully
    extinguish fireworks that don't go off or in case of
    fire. Children should never pick-up fireworks that
    may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a
    public display conducted by trained

If your residential or commercial property suffers
from structural fire damage, call SERVPRO of North Central Austin professionals to help make it "Like it never even

Commercial Restoration and Disinfection Services in Austin, TX

6/2/2022 (Permalink)

SERVPRO of North Central Austin is your local leader in both restoration and cleaning services in the Austin, TX area. From water, fire, and mold damage restoration to temporary mitigation after storm damage, our team is here to help. We offer 24/7, 365 service, so you know we'll be at your service no matter when disaster strikes. On top of our restoration and mitigation services, our team also specializes in cleaning and disinfection services. The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. For more information on our products, protocol, and pricing, please don't hesitate to give us a call!

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Storm Restoration in Austin, TX

6/2/2022 (Permalink)

Have you ever experienced flooding in your business after heavy rains? If so you might know the challenge it takes to get things cleaned up and back to pre loss condition. SERVPRO is the premier choice to help get your property back to pre loss conditions. Once on site, SERVPRO of North Central Austin will perform the initial Emergency Service work. This will include the initial extraction of all of the standing water.

After all of the water has been removed, SERVPRO will make sure that the right amount of green drying equipment is in place. You have probably seen our Green Fleet at SERVPRO around town. Each day, SERVPRO will monitor the progress of drying until the entire job is complete and looking "Like it never even happened."

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Storm and Water Restoration Industry with over 1960 Franchises
  • Highly Trained Storm and Water Damage Restoration Specialists

What Is an Electronic Claims Service?

6/2/2022 (Permalink)

A service for storing and accessing claims electronically makes it easier to access data related to an insurance claim in progress. The following features of the SERVPRO Claims Information Center facilitate communication between mitigation and restoration professionals and insurers.

A Portal to Claim Information

An insurance agent can log onto a claim service to view an estimate for damage cleanup and restoration. This information will be based on an on-site visit to a residence and should account for several factors:

Type of damage
Extent of damage
Cleaning and restoration methods

All of this information is important for an agent processing an insurance claim. Other types of useful information are also available through this service.

A Resource for Comparing Claims

Agents may also find it useful to be able to compare the amount of a claim to other claims in a region or nationwide. The Claims Information Center also makes it easy for insurers to access other collected data:

Causes of loss
Claim types
Job costs
Response times

It may also be possible to compare these types of data and other metrics for franchises and companies. All of this information can help an agent or adjuster determine whether an estimate is accurate and reasonable.

A Communication Tool

One of the best features of an electronic claims service is that it can reduce communication-related delays. Rather than having to schedule calls, mitigation and restoration franchises can simply upload estimate information and more data on the progress of a job for an agent or adjuster to review on his or her own schedule.

These features make the Claims Information Center and other electronic claims services a useful resource for insurers and restoration vendors. Shortly after SERVPRO experts assess the extent of damage at residence in Austin, TX, an estimate will be posted on this service to expedite the processing of an insurance claim.

Why You Need an Immediate Response to Water Damage

6/2/2022 (Permalink)

When flooding and other water disasters affect your Austin, TX, home and family, you don't want to wait several hours for regular business hours. You need solutions immediately. SERVPRO water damage mitigation professionals offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

You Can't Wait a Single Day

The first hours after your home is affected by water damage, many things begin to happen.

  • Furniture swells and breaks down.
  • Metal items tarnish and rust.
  • Fabric and paper items become stained.
  • Mold or mildew takes hold.
  • Drywall weakens and swells.

An immediate response puts the progression of damage on hold while a corrective course of action is put into place.

It's Expensive To Delay

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address.

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected.

What a Quick Response Looks Like

SERVPRO franchises in Austin , TX, are always open, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

How To Effectively Control Mold Damage Until Help Arrives

6/2/2022 (Permalink)

If you come across black mold in your Austin, TX, home, the best first step is not to panic. While it’s important that you contact experienced mold remediation specialists to inspect and restore your home properly, there are certain actions you can take to help impede any mold growth or prevent a moisture problem from spreading. Here are three ways you can help protect your home from greater mold damage even before help arrives, creating a plan of attack to keep your mind occupied and focused on the task at hand.

1. Shut off the water supply system in your home. Before anything else happens, it’s important to shut off what could be the main culprit in creating water damage, which thereby feeds the mold. Turn off your main water supply for the time being so any leaks can be stopped in their tracks, or high-moisture areas can begin to dry out on their own.

2. Turn off your home’s HVAC system. Unfortunately, when you’re dealing with black mold, it’s not only the visible growth you need to address. Mold spores can easily travel through the air without being seen directly through your HVAC system, so shutting off any airflow halts the distance that these spores can travel, helping to secure the affected areas.

3. Stay away from any moldy surfaces so you don’t disrupt them. Coming into contact with mold can be dangerous on its own, but even attempting to move any moldy materials can allow for dusty spores to spread a greater distance. For your safety and to keep the contamination from spreading, simply close off the doors and windows in the affected rooms and wait for the professionals to arrive.

Although panicking is a common reaction to the sight of black mold, gaining control of yourself by focusing on how to proceed is the best course of action for your Austin, TX, home. Mold cleanup and water damage restoration can be properly handled by highly-qualified technicians, and should therefore be left for them to manage in a safe and appropriate manner.